Should your small business use chatbots for customer service?
You know what's the one thing that makes people choose small businesses over big ones? Great customer service. When you…
Six best practices for a wow social media customer service
You have business pages on popular social media platforms like Facebook, Twitter and Instagram. You reply to public and private…
Five website mistakes that are hurting your SEO ranking (and how to fix them)
Five website mistakes that are hurting your SEO ranking (and how to fix them) Every site owner out there wants…
Six best practices for an effective donation form
How are you currently trying to increase your online donations? Maybe you’re using Google ads or social media campaigns to…
Five ways to use social proof to boost sales
New visitors don’t just become customers the first time they come across your small business. Even when they’re impressed by…
Small Business Tax Tips: Your New Tax Year Resolutions For 2020
If you are one of the 5.5 million people who fill in a Self Assessment Tax Return, you will be…
Six mobile optimisation tips for ecommerce sites
The world is rapidly going mobile. According to Statista, the share of mobile phone website traffic worldwide has grown from…
How to move your site from a free host to your own domain
Many people look to free blog platforms when they are starting online. It’s perfectly understandable. Blogger and WordPress.com are free…
Choosing a company name that grabs attention
Choosing the right name for your company can have a significant impact on your success. The wrong name can fail…
The eight key elements of a great portfolio website
Sadly, many professionals neglect their own portfolio websites. It’s understandable, considering they’d rather spend time working on client projects than…