How (and why) to market to your existing customers
Did you know that it costs up to seven times more to acquire a new customer than it does to keep an existing one? Or that you are four times more likely...
Did you know that it costs up to seven times more to acquire a new customer than it does to keep an existing one? Or that you are four times more likely...
Image courtesy of Simon Howden/ FreeDigitalPhotos.net On 24 July, news hit that Google had made changes to its local ranking algorithm. While there was no official announcement from Google, they did confirm the...
You love your website but are you sure your visitors love it too? In a previous blog post I presented six web design mistakes that can kill your sales but since there are...
How do you know you’re making the right decisions in terms of user experience? Until you gain some insight into your audience you’ll never know what’s going to encourage clicks and sales. It...
Source: http://tomfishburne.com/2013/11/acquisition.html Here’s a disheartening fact: It can cost up to 7x more to acquire a new customer than to keep an existing one. Also, according to Bain and Co., a 5% increase in customer retention...
In this week’s video I’ll be looking at things you can do to make sure your website visitors become customers. It’s all comes down to creating the strongest possible call to action....
Ever click to an article, see a huge amount of text devoid of images, heading or formatting, and completely give up on it before you’ve even started reading? Yeah… me too. Did you...
With the opening up of the domain name market following the launch of new gTLDs, many predicted the domain name reseller market to bottom out, but as a new US$1 million deal...
There is a plethora of posts and articles on the web that list the best practices on getting the word out there about your newly launched website. I’ve read hundreds of them...
Nick Leech, group marketing director at 123-reg Facebook has 829 million active users a day – so it’s clearly a place where your business can find customers. But cutting through the noise can...