Gen 4 VPS & Dedicated Servers Help

Unblock ports required for my VPS Hosting

Port 2224 is open by default to communicate with Nydus (nydus-ex and nydus-ex-api) and is essential for your VPS Hosting to run properly. If Port 2224 is blocked, you can attempt to unblock it from your firewall.

Required: You need to enable admin access to follow these steps.
Note: If you're not using firewallD, you may need to use different SSH commands to your firewall utility.
  1. Connect to your VPS Hosting using SSH.
  2. Switch to the root user .
  3. Run the command:
    sudo firewall-cmd --permanent --zone=public --add-port=2224/tcp
  4. Run the command:
    sudo firewall-cmd --reload
  5. Run the command to verify that the port is unblocked:
    sudo firewall-cmd --list-ports

If you can access your control panel, you can check out how to edit your firewall from WHM or Plesk.

Check out how to use edit your firewall from Windows

After you've unblocked port 2224, wait 15 minutes, and then check if your VPS Hosting events are working.

Nydus

If Nydus is removed, you need to restore from a backup that was saved before Nydus was removed. If you don't have an appropriate backup file, you can rebuild the server

More info