This article will show you to set up your website so that visitors can access it by entering either ‘www.mydomain.com’ or just ‘mydomain.com’.
Before you get started, please ensure that:
- Your domain isn’t tied to any existing services, such as web hosting.
- Your domain is pointed to the 123 Reg nameservers, or else any configurations you’ve made to the DNS will not take effect. For more information on how to do this, please view the following article: How do I change the nameservers for my domain name?
Please note: it will take between 24-48 hours for any nameserver changes to become active.
Once you’ve done this, simply follow these instructions:
Next, select Manage All opposite Domains within the ‘All Products and Services’ section.
You will now see a complete list of your purchased domain names. Select the domain you want to update from the provided list.
If you can’t find your domain in this list, you may be able to find it on the Domain Name Overview page within our legacy Control Panel. For more details on this, please read the following article: How do I access and manage my products?
If you’re using our current Control Panel, select DNS in the navbar and continue to step 6.
If you’re using our legacy Control Panel, scroll down to the Advanced Domain Settings section and select Manage DNS.
If you’re using our legacy Control Panel, select the Advanced DNS tab near the top.
On the next page, you will now see a list of DNS records for your domain. In particular, you should see two A records: one with an ‘@’ within its Name/Hostname field and the other with ‘www’ within its Name/Hostname field.
Select the Edit button for the ‘@’ A record.
Copy the data that’s in the www A record into the @ A record. Once done, click the tick icon to confirm your changes.
Please note: it will take between 24-48 hours for any DNS records to become active, provided you didn’t also change the nameservers.