Configuring your Webmail
This article will show you how to change aspects of our Webmail client to suit your needs
How do I change the start of work time in the calendar?
This will allow you to adapt your calendar to suit your working day, allowing you to book appointments into your calendar to suit your schedule. For example, if you don’t start working until 10am, you can set your calendar to reflect this, ensuring that you do not book meetings and appointments for a time when you will not be at work.
Start by clicking Settings in the top right-hand corner (represented by the gear icon).
If you have a Generation 2 mailbox, select All Settings… from the drop-down menu that appears.
Next, select Calendar from the left-hand menu.
Here you can update the Start and End of working time options by selecting the relevant time from the drop-down menu. Any changes you make will automatically be saved.
How do I enable notifications for tasks?
You can customise your email notifications so that you are notified on the creation, deletion or changes to any task. You can also set to be notified if anyone Accepts or Declines the task request. You can also set it so that other members of the task group are notified in this way.
Start by clicking Settings in the top right-hand corner (represented by the gear icon).
If you have a Generation 2 mailbox, select All Settings… from the drop-down menu that appears.
On the Basic settings page, select the tick box opposite Show desktop notifications.
In the Basic Settings section you will see a tickbox to enable/disable desktop notifications. Use this to enable notifications.
How do I change the reload current view time?
This article will explain how to change the reload current view time in Webmail. This will dictate how often your current view refreshes. For example, your email inbox, your homepage or even your task list. You can also set this option to never automatically refresh, leaving you to manually refresh when you wish to see an update.
Start by clicking Settings in the top right-hand corner (represented by the gear icon).
If you have a Generation 2 mailbox, select All Settings… from the drop-down menu that appears.
On the Basic settings page, use the drop-down menu for Refresh Interval to change your reload time.
Use the drop down menu for the Refresh Interval to select the time period you want.
How do I switch off automatic collection of contacts from emails?
123 Reg Webmail comes with the feature which will save the email address of any one you send to, or receive from, if they aren’t already in your contacts list.
If you do not wish to use this function, you can turn it off by following the instructions below. You can also select to only keep the contacts you send to, and to disregard the others, or vice versa.
Start by clicking Settings in the top right-hand corner (represented by the gear icon).
If you have a Generation 2 mailbox, select All Settings… from the drop-down menu that appears.
On the next page, select Email or Mail from the left-hand menu.
From here, you can enable or disable collection of contacts by selecting the tick boxes within the Behaviour section. You can choose to collect contacts either while reading or sending messages, or both.
How do I set up auto forwarding?
By setting up auto forwarding, every email that you receive will be passed on to another email address, specified by you, helping to save time and keep you organised.
Please note: this function is only available for Generation 2 mailboxes. Enabling auto forwarding will also result in your emails being stored in both mailboxes, which will add to their storage capacity.
Start by clicking Settings in the top right-hand corner (represented by the gear icon).
If you have a Generation 2 mailbox, select All Settings… from the drop-down menu that appears.
On the next page, select Mail from the left-hand menu.
From here, click Auto forward.
A pop-up window will now appear. Simply select the toggle to enable auto forwarding and then enter the email address you want to forward all incoming email to within the provided field.
Once done, click Apply changes.
How do I set up a read receipt?
A read receipt is an email you will receive to confirm that your email has been read by your recipient. To set this up for your messages, simply follow the instructions below:
When creating your email, select the three dots (Generation 2 mailboxes only) or the three-bar icon within the bottom toolbar. From there, simply click Request read receipt within the Options section.
How do I add widgets?
You can add a variety of widgets to your Webmail, including birthday and appointment reminders, RSS feeds, task lists and more. This will allow you to manage all your work from one handy place.
Please note: the list of available widgets may vary, depending on what type of mailbox you have.
Click the Apps icon in the top-left corner (Generation 2 mailboxes only) or the Menu icon in the top right-hand corner (Generation 1 mailboxes only), and then choose Portal from the provided options.
On the next page, select Add widget and choose which widget you want to add from the drop-down menu that appears.
Your widget will now appear on your Portal.
You can rearrange the order of your widgets by dragging them into your preferred position. You can also delete a widget by clicking the X icon within their window.
How do I customise my widgets?
You can alter the appearance and order of any widgets that appear on your portal, such as your inbox, Twitter feed, task list and more. To do this, simply follow the instructions outlined below:
Please note: this feature is only available for Generation 1 mailboxes.
Click the Menu icon in the top right-hand corner, and then choose Portal from the provided options.
On the next page, select Customise this page.
From here, you can customise your widget by selecting Edit. You can also colour code your widgets by selecting Colour and then choosing your desired colour from the list of options.
Please note: not every widget features an Edit option.
How do I change the default view of my folders?
If you want messages within your Inbox or Spam folders to appear in a different order, such as having larger or older messages appear first, simply select the folder you want to update.
From there, click Sort and choose your preferred option from the provided drop-down menu.
