How do I manage an auto responder/out of office message?
This article will show you how to set up an auto responder/out of office message for your 123 Reg mailbox.
When you are away from your email, you can set an auto responder. This will send a custom, automated message to any emails you receive, telling the sender where you are, how to contact you, or when you are likely to be able to respond to their message.
Simply click on a title below to skip to the most appropriate FAQ. You can also click the Top button to return and make another selection.
How do I set up an auto responder?
For Generation 2 mailboxes
Click the Settings icon in the top-right corner (represented by the gear icon) and then choose All Settings… from the provided options.
A pop-up window will now appear. Select E-mail from the left-hand menu.
Scroll down and click Rules to open the section. From there, select Vacation notice.
A pop-up window will now appear where you can enable your vacation notice.
Click the toggle to enable it and then choose which dates you want your notice to be active for. From there, enter a suitable subject line and message that people will receive within the provided fields. Once you’re done, click Apply changes.
For Generation 1 mailboxes
From there, select Email within the ‘Manage active products’ section and then click Manage opposite Manage your email.
On the next page, select the Options tab for the mailbox you wish to apply the auto responder to, then click Auto Responder from the drop-down menu that appears.
A pop-up window will now appear. Simply select the On option and then enter the message you wish your senders to receive into the provided field.
Once done, click Save & Exit.
How do I edit an auto responder?
For Generation 2 mailboxes
Click the Settings icon in the top-right corner (represented by the gear icon) and then choose All Settings… from the provided options.
A pop-up window will now appear. Select E-mail from the left-hand menu.
Scroll down and click Rules to open the section. From there, select Vacation notice.
A pop-up window will now appear with your vacation notice. The toggle switch should already be enabled, so you just need to make the necessary changes and then click Apply changes to save them.
For Generation 1 mailboxes
From there, select Email within the ‘Manage active products’ section and then click Manage opposite Manage your email.
On the next page, select the Options tab for the mailbox you wish to edit the auto responder to, then click Auto Responder from the drop-down menu that appears.
A pop-up window will now appear featuring your auto responder message. The ON button should already be selected, so make your changes and then click Save & Exit to confirm them.
How do I delete an auto responder?
For Generation 2 mailboxes
Click the Settings icon in the top-right corner (represented by the gear icon) and then choose All Settings… from the provided options.
A pop-up window will now appear. Select E-mail from the left-hand menu.
Scroll down and click Rules to open the section. From there, select Vacation notice.
A pop-up window will now appear with your vacation notice. Simply click the toggle switch to turn off your vacation notice and then click Apply changes to save this.
For Generation 1 mailboxes
From there, select Email within the ‘Manage active products’ section and then click Manage opposite Manage your email.
On the next page, select the Options tab for the mailbox you wish to edit the auto responder to, then click Auto Responder from the drop-down menu that appears.
A pop-up window will now appear featuring your auto responder message. Simply set your auto responder to Off and click Save & Exit to confirm your changes.
