Professional Email Help

How to back up your email

This article will show you how to back up your 123 Reg mailbox across multiple email clients.

Simply click on a title below to skip to the most appropriate section. You can also click the Top button to return and make another selection.

  1. Via Webmail
  2. Via Outlook
  3. Via Windows 10 Mail
  4. Via Apple Mail
  5. Via Mozilla Thunderbird

Via Webmail

  1. Start by logging in to your Webmail.
  2. From your inbox, press and hold ‘Shift’ or ‘Ctrl’ on your keyboard and then click each message that you want to back up.

    Alternatively, you can select the checkbox that appears alongside each message.

    Select messages
  3. Click the 3 dots icon within the toolbar and then choose Save as file.

Back to top

Via Outlook

  1. Start by opening Outlook.
  2. From there, select File in the top toolbar.
    Select File
  3. Next, click Open & Export and then select Import/Export.
    Click Open & Export
  4. A pop-up window will now appear for the Import and Export Wizard. Select the option Export to a file and then click Next.
    Select Export to a file
  5. On the next page, select the option Outlook Data File (.pst) and then click Next.
    Select Outlook Data File
  6. Select which folder you wish to back up from the list. If you want to back up your entire mailbox, then select the option that contains all your folders.

    Once done, click Next.

    Select folder
  7. Select where on your computer you want to back up your folder and then click Finish.
    Click Finish
  8. Next, you can set a password for your back up. Once done, click OK to continue.

    If, however, you’d rather not, then click Cancel.

    Enter Password
  9. If you created a password in the previous step, enter it into the provided field and click OK to complete the process.

    Otherwise, you can skip to step 10.

    Enter Password and click OK
  10. A file containing your mailbox backup will now be saved to your chosen location.
    View backup
Back to top

Via Windows 10 Mail

  1. Start by opening Windows 10 Mail.
  2. From there, select the message you wish to back up in your inbox.
    Select messages
  3. Next, select the Menu icon (represented by the three dots) and choose Save as from the drop-down menu that appears.
    Click Menu and Save as
  4. A pop-up window will now appear for your saved files.

    Enter a name for your file into the provided field and then select where on your computer you want to save the file. Once done, click Save.

    Name and save file
Back to top

Via Apple Mail

  1. Start by opening Apple Mail.
  2. From there, select the mailbox you want to back up from the left-hand menu.

    Once you've done this, click Mailbox in the toolbar and then choose Export Mailbox… from the list of options.

    Export Mailbox
  3. A pop-up window will now appear. Select where on your computer you’d like to save your backup and then click OK.
    Select backup location
Back to top

Via Mozilla Thunderbird

  1. Create a new folder locally by right-clicking Local Folders and selecting New Folder from the drop-down menu that appears.
    Create new folder
  2. Give your new folder a name and click Create Folder.
    Rename folder
  3. Select the messages you wish to backup and then right-click your selection. From there, select Copy To, then Local Folders and then select the local mailbox you created.
    Copy To new folder
Back to top